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Augusta Mall

(2 reviews)

Address: 3450 Wrightsboro Road, Augusta, GA, 30909

Stores: 134
10:00 - 21:00 ( Mon - Sat )  12:00 - 18:00 ( Sun )  
Phone: 706-733-1001

Augusta Mall is a two level super-regional shopping mall located in Augusta, Georgia. It opened on August 3, 1978, one week after the now-defunct Regency Mall. It is one of the largest malls in the state of Georgia, and it is the largest mall in the Augusta metro area. Unlike Regency Mall, Augusta Mall has been very successful since it opened, so much so that Regency is now closed due to crime and location.


Augusta Mall has four anchors: Dillard's, JCPenney, Sears, and Macy's. When it first opened its anchors were Rich's (now Macy's) and Davison's (now site of The Promenade), both out of Atlanta. It had 100 stores at that time. JCPenney moved into the mall in 1979 after deciding not to build at Regency Mall. Davison's was acquired by Macy's in 1986. Sears joined the mall in 1990. J.B. White was the last anchor to join the mall, it closed its Regency Mall location and joined in 1998. Many of the stores that opened were exclusive to the Augusta market such as Abercrombie & Fitch, Nine West, The Body Shop, Helzberg Diamonds, and Sbarro. Just as it joined, J.B. White immediately became Dillard's, after the J.B. White chain was sold.

After poor sales and loss of customers, a certain number of Macy's stores were to be closed in the late 1990s/early 2000s, the Macy's store at Augusta Mall was one of them, they closed in 2000. Federated Department Stores (which was the owner of both Rich's and Macy's) began transitioning its Rich's/Goldsmith's/Lazarus stores into the Macy's moniker, in hopes to revitalize the Macy's name and keep their stores simply under the Macy's or Bloomingdale's name (which is currently a successful change). Macy's came back to the mall into the Rich's location and became Rich's-Macy's in 2003. At the same time, The lower level of the original Davisons/Macy's building was converted into Macy's Furniture Showroom, the upper level was shut up from the public. In 2006, Rich's-Macy's became Macy's after the company decided to change most of its stores to the "Macy's" moniker. Later that year, the Macy's Furniture Showroom was closed, and the entire abandoned upper level was demolished to make way for the new lifestyle center, The Promenade. Now, Dick's Sporting Goods sits in the original lower level location, which is now the only remains of the original Davison's/Macy's building. The Promenade lies directly above it where the original upper level of the building used to be.

During the construction of the lifestyle center, a new shopping center, The Village at Riverwatch, was also underconstruction at the time, but was held back for unknown reasons.


Dillard's (formerly J.B. White, became Dillard's in 1998 shortly after the J.B. White store was built.)

JCPenney (opened in 1979)

Sears (opened in 1990 and replaced the downtown's free-standing location.)

Macy's (formerly Rich's, originally opened in 1978, became Rich's-Macy's in 2003, store didn't change exterior Rich's sign until they officially became Macy's in 2005.)

Dick's Sporting Goods (opened in October 2007 in the original lower level of the old Davison's/Macy's building)

Barnes & Noble (opening in the Fall of 2008 to replace current location)

A B C D E F G H J K L M N O P R S T U V W Y Z 5

    Review of Augusta Mall

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    • If your rating gave 1/2 star, then it would get that maybe. My Daughter went into Forever 21 last night and was treated like a crook. She wanted to purchase a "HeadBand" $8.99, she gave clerk her charge card (which is my credit card that she has permission to use). The clerk went off on her and treated her like she was a low class human being, embarrassing her. My Daughter tried to explain that she has authority to use it, plus she has identification. Even telling her, Mann, I work right across the Mall from you, at Lane Bryant. I am a Fashion Associate.The sales clerk was obnoxious, sarcastic,rude, didn't have a name tag on. When my Daughter ask to talk to the Manager, she was told that no one in the store knew who the Manager was. This was a small thin snippy young girl. I will never shop there again, nor will my Daughter. And since half of the Mall knows who we are I will certainly let them know how you will be treated at Forever 21. I will certainly contact the Newspaper and Radio/TV Stations to let them know what people should expect. And by the way, when you call the number they have listed, you just get hung up on. I have been in retail most of my life and I am 75 years old, mainly being in a Manager position. I would never allow this to happen in any of the places that I worked. Augusta Mall is a beautiful place and it is a shame that stores like FOREVER 21 have to be connected with them and disgrace their name..
      Barbara Driggers
      P.O.Box 308
      Harlem, Ga 30814
    • I have been a retail store chain for many years at this mall and this place is being ran by the rudest most unprofessional people I have ever dealt with! Their latest assistant Chrishna is by far the worst of them. ( and to think we all thought Linda couldn't be topped.) this girl thinks that she can just speak to everyone with her snippity arrogant attitude anyway she pleases, she never gets anything done on time or when promised but is quick to blame you instead of appolgizing for her error. All of the previous assistants were always courteous and did what they promised. Needless to say that we will be taking our business, along with other companies that are very unhappy, somewhere that respects the people that make them a mall. Just like the regency mall this will too be seeing it's end in the near future.

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